Returns
At Discontinued, we want you to be completely satisfied with your purchase. If for any reason you are not, we're here to make the return or exchange process seamless. Please review the following guidelines:
1. Eligibility:
- Items must be unused, in their original condition, and with all tags attached.
- Returns or exchanges are accepted within 30 days of the purchase date.
2. How to Initiate a Return or Exchange:
- Contact our customer support team at support@discontinued.com to request a return authorization.
- Clearly state the reason for your return or exchange.
3. Return Address:
- Once your return is approved, we will provide you with the return shipping address.
4. Refunds:
- Refunds will be processed within [X] business days upon receiving the returned item.
- Original shipping charges are non-refundable.
5. Exchanges:
- If you wish to exchange an item, please indicate the new size or style you would like.
- Exchanges are subject to product availability.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
7. International Returns:
- Customers are responsible for return shipping costs for international orders.
8. Contact Us:
- If you have any questions or concerns regarding returns or exchanges, feel free to reach out to our customer support team at support@discontinued.com.
Thank you for choosing Discontinued. We appreciate your understanding and cooperation.